Privacy Policy

Last Updated: July 17, 2024

This Privacy Policy (“Policy”) outlines how Sanctum Goods, LLC dba Genie ( "Genie" “we,” “us,” “our”) collects, stores, and uses personal information of individuals who use our services (“Services”). This Policy supplements our Terms of Service (“Terms”), the agreement between you and us governing your use of the Services.
Please read this Policy carefully before using our Services. By using the Services, you agree to our collection, storage, use, and disclosure of your information as described in this Policy and the Terms.

Information We Collect

Information You Provide

When you interact with our Services, we collect information you provide directly, including:

User Content: Reviews, posts, images, natural language queries, and other content you submit, upload, or transmit through our Services.
User Account Information: Information needed to register a user account, such as age, email address, username, and password. Additional information may include gender, date of birth, physical characteristics, profile picture, location information, medical cannabis license, and product usage data.
Product Usage Data: Information about your experiences and preferences with cannabis products, collected with your explicit consent.
Social Media Information: Information from social network interactions, such as likes, follows, shares, and profile details permitted by your social network privacy settings.
Payment Information: Payment details processed by third-party merchants for purchases made through our Services.

Information Collected Automatically

We automatically collect information about your device and usage of our Services, including:

Device Information: Operating system type, browser type, IP address, geolocation, referring website, pages viewed, access times, and usage data.
Cookies: Data collected through cookies and similar technologies to understand and save user preferences, compile aggregate data about site traffic, and improve user experiences.

How We Use Your Information

We use the information we collect for the following purposes:

Providing and Improving Services: Delivering our Services, responding to user inquiries, and improving functionality and user experience.
Personalizing User Experience: Providing responsive search results, recommendations, and targeted advertising.
Communicating with You: Sending emails, notifications, and text messages regarding our Services and marketing purposes.
Security and Legal Compliance: Detecting security incidents, protecting against malicious activity, and complying with legal obligations.
Consent-Based Uses: Any additional purposes for which we have obtained your consent.

Disclosure of Your Information

We disclose your information only as follows:

Service Providers and Business Partners: Sharing information with vendors, contractors, and business partners to perform services on our behalf.
Targeted Advertising: Using technologies to share information about your visits with third parties for advertising purposes.
Corporate Transactions: Disclosing information in connection with mergers, acquisitions, or other business transactions.
Legal and Safety Purposes: Complying with legal requests and protecting the safety of our personnel and users.
Consensual Disclosures: Any specific purpose for which you consent when providing your information.
Aggregate Deidentified Data: Sharing aggregate deidentified data that cannot identify individuals.

Security and Protection

We take reasonable measures to protect your personal information from loss, theft, alteration, and misuse. However, we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your account information.

Retention of Information

We retain your personal information only as long as necessary for the purposes described above, considering the nature and sensitivity of the information and legal requirements.

Marketing Communications

Push Notifications: You may opt-in to receive push notifications on your mobile device and opt-out through your device settings.
Text Messages: You may opt-in to receive SMS updates and promotional messages, with the option to opt-out by replying “stop.”
Emails: By providing your email address, you agree to receive emails about our Services and third-party information. Each email contains unsubscribe instructions.

User Rights

You have the right to access, update, correct, and delete your personal information. Specific rights for California and European residents are detailed below.

California Privacy Rights

California residents can request information about the collection, use, and disclosure of their personal information and opt-out of certain sharing activities.

European Privacy Rights

European residents have rights to access, rectify, erase, and restrict or object to the processing of their personal data. They can also withdraw consent at any time.

Minimum Age Requirements

Our Services are intended for individuals who meet the legal age requirements for cannabis use. If we learn a user is under the legal minimum age, we will deactivate their account and delete their personal information.

Changes to This Policy

We may update this Policy periodically. Changes will be posted on our Services, and material changes will be notified via email and prominent notice on our Services.

If you have any questions or requests regarding this Policy, please contact:

Genie c/o Privacy Officer
388 Canal Pl, #412

Bronx, NY, 10451

Accessibility

For assistance accessing this Policy in an alternative format, please contact us.